**Cancellation Policy**
At LivSmart Automation and Security, we understand that circumstances may arise where you need to cancel your order. We aim to provide a transparent and efficient cancellation process. Please review our cancellation policy below:
1. **Cancellation Window:**
– Orders can be canceled within 24 hours of placement. After this period, orders cannot be canceled as they may have already been processed and shipped.
2. **Cancellation Procedure:**
– To cancel your order, please contact our customer service team immediately at info@thelivsmart.com.
– Please provide your order number and the reason for cancellation when contacting us.
– We will confirm the cancellation request and process it accordingly.
3. **Refund Process:**
– If the cancellation request is made within the specified time frame, a full refund will be issued to the original payment method.
– Refunds for canceled orders will be processed within 30 business days.
– Once the refund has been processed, it may take additional time for the funds to appear in your account, depending on your financial institution’s policies.
4. **Exceptions:**
– Orders that have already been shipped cannot be canceled. In such cases, please refer to our return policy for instructions on how to return the order once it has been received.
5. **Policy Modification:**
– LivSmart Automation and Security reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
By placing an order with [Startup Name], you acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy. If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact our customer service team for assistance.
LivSmart Automation and Security Customer Service
info@thelivsmart.com